Frequently Asked Questions
Lateness to school
The parent or carer should contact the school by telephone 01895 234060 and press 1 for student absence. Leave a message on this voicemail, which is checked throughout the school day. Alternatively, email attendance@uhs.org.uk, giving your child's name and the reason why they will be late. When your child arrives to school, they should press the buzzer at Gate 2 and go straight to their next class.
Child unwell or will not be in school
The parent or carer should contact the school by telephone 01895 234060 and press 1 for student absence. Leave a message on this voicemail, which is checked throughout the school day. Alternatively, email attendance@uhs.org.uk, giving your child's name and reason for absence.
Dental/medical appointments
If at all possible, medical and dental appointments, should be made during the school holidays or outside school time. However, if your child has a medical appointment during the school day, they should bring a note in to school signed by a parent or carer, explaining the reason for leaving early. In order to leave school early, your child must ask their teacher or if they are leaving during break or lunchtime, they should go to the welfare office.
Collecting a child from school in an emergency
When arriving at the school, please go to either pedestrian gate at the front of the school. When you press the buzzer, a member of staff will collect your child from their lesson and bring them to you at the gate.
If I have a query concerning my child, who can help?
Form tutors are the first point of contact. If the form tutor is unable to help or if your query is regarding behaviour, contact your child's Guidance Leader. Attendance concerns should be directed to the School Attendance Support Officer (attendance@uhs.org.uk). Medical issues or concerns should be directed to the School Welfare Officer. Subject specific information or concerns, contact the subject teacher or curriculum leader. Please see our Key Staff for details.
My child has lost something, what should they do?
All property should be marked with your child's name. Mobile phones, along with other articles of value, e.g. jewellery, ipods or any other handheld electrical equipment should not be bought in to school as the school cannot take responsibility for loss or damage to such items. If your child does bring a mobile phone to school, it must be switched off at all times and kept at the bottom of their school bag, until they leave the school site.
My child doesn't feel well, what should they do?
They should tell their teacher, who may send them to the welfare office. If necessary, the School Welfare Officer will contact you to advise your child is unwell.
I believe my child is entitled to free school meals, how do I apply?
Go to our Catering page and complete the online free school meal form, found at the bottom of this page. As this is an online form, you will be immediately advised whether you are entitled or not.
I believe I may be entitled to a uniform grant, how do I apply?
Go to our Uniform and Equipment page and complete the online uniform assistance form. This will be sent to our finance department, who will make a decision and advise you of the outcome.